VisiFlora ("we," "our," or "us") values your privacy. This Privacy Policy explains how VisiFlora collects, uses, discloses, and protects your information when you use our mobile application, website, and related services (collectively, the "Service").
By using VisiFlora, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
Name
Email address
Account credentials
Feedback, support requests, or communications with us
Any content, images, or data you upload to the Service
Automatically Collected Information
When you use VisiFlora, we may automatically collect:
Device information (device model, operating system, app version)
IP address
Usage and interaction data
Crash logs and diagnostic information
Language and region settings
Camera and Image Data
If VisiFlora uses your device camera or allows image uploads for plant identification or related features:
Images are processed to provide requested functionality.
Images may be stored temporarily or permanently depending on the feature being used.
We do not access your camera without your permission.
Location Information
If location-based features are offered, VisiFlora may collect approximate or precise location data only after obtaining your consent.
2. How We Use Your Information
We use collected information to:
Provide and maintain the Service
Identify plants and deliver app features
Improve accuracy, performance, and user experience
Respond to support requests
Monitor usage and prevent abuse
Comply with legal obligations
Develop new features and services
3. Legal Basis for Processing (Where Applicable)
Depending on your jurisdiction, we may process personal information based on:
Your consent
Performance of a contract with you
Compliance with legal obligations
Our legitimate business interests
4. Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers
Third-party vendors that help us operate the Service, such as:
Cloud hosting providers
Analytics providers
Customer support platforms
Infrastructure and security providers
Legal Requirements
We may disclose information if required to:
Comply with applicable laws
Respond to lawful requests from authorities
Protect our rights, users, or property
Business Transfers
Information may be transferred in connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain personal information only as long as necessary to:
Provide the Service
Fulfill legal obligations
Resolve disputes
Enforce agreements
When information is no longer needed, we will delete or anonymize it where reasonably possible.
6. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Delete your information
Restrict or object to processing
Withdraw consent
Request data portability
To exercise these rights, contact us using the details provided below.
8. Children's Privacy
VisiFlora is not intended for children under the age of 13 (or the minimum age required by applicable law).
We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information, please contact us so we can take appropriate action.
9. Third-Party Services
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage users to review their privacy policies.
10. International Data Transfers
Your information may be processed and stored in countries other than your country of residence. By using the Service, you consent to such transfers where permitted by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the Service and reflected by an updated "Last Updated" date.
Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
VisiFlora
Email: [abvg@gmail.com]